Beauty FAQs

At Cosmetic Capital we are proud to offer genuine branded cosmetics. In Australia it is illegal to sell counterfeit or fake items. We would never engage in this practice. We guarantee that all our products are authentic and genuine. Please refer to our Google Verified Customer Reviews for genuine customer feedback if you have any uncertainties (we are proud to have a 98% positive feedback rating!)

At Cosmetic Capital, we use our unique relationships with cosmetic manufacturers, local distributors, overseas partners, clearance houses, and retail stores, to source the best deals on cosmetics that are available. We literally search the globe for the best deals around. We have forged these relationships over many years. We don’t like to boast, but we are the experts in finding great deals.

Some of the products we run are ‘discontinued’ cosmetics from the largest companies like L’Oreal (who own the brands L’Oreal, Maybelline, Garnier, Essie), Revlon and Coty (who own the brands Max Factor and CoverGirl).

Discontinued products occur when a brand decides it no longer wishes to manufacture a certain product into the future. The brand then deems the product as ‘discontinued’.

These products are not expired, are perfect to use, and have often been the best-selling, trusted favourite item to thousands of people for many, many years.

However, as these products are no longer being manufactured, once we sell out of our supply, we will never be able to get them again. If you notice that your favourite lipstick or foundation no longer appears in stores, and we have it on sale at Cosmetic Capital, don’t delay, stock up right now because it may be gone forever very shortly!

RRP is the acronym for Recommended Retail Price. When a brand provides their product to a retailer, they provide the suggested price to sell this item at. Cosmetic Capital will list an items RRP, this has been provided by the brand owner and has been sold in other retail stores at this price.

If in the rare instance you have suffered an allergic reaction to a product, please discontinue use of the product immediately, take a photo of the reaction, and email our customer service team at support@cosmeticcapital.com.au  who will then assist you with organising a return for this item.

Return postage will be at the customers expense.

Returns for allergic reactions will be resolved in the form of a store credit.

Please note that any product that has been used for an extended period of time, or has had more than 20% of product used, will not be eligible for a return.

You can see out full list of Cruelty-Free brands

While Cosmetic Capital provides a transparent RRP for reference for our customers, we often opt to sell items well below their RRP at our own discretion. Please note that our selling price is not that item's RRP, it is the arbitrary price we offer to our customers in our aim to provide amazing value on the items we sell. When we refer to an RRP, this represents what the brand recommends selling the item for, as well as what the item has been sold for by traditional retailers including Pharmacies and Supermarkets.

RRPs are provided by brands as their recommended suggestion. However it is at the discretion of the retailer what price they wish to sell an item for. Some retailers may choose to sell well below the RRP, at a cost to themselves.

After completing your shopping, proceed to Checkout and fill in your billing and shipping details.

After filling in your details, click the blue button ‘+Redeem Voucher’ in Section 3. Payment Details.

Discount coupons can be redeemed on the cart page or at checkout.

On the cart page, scroll to the bottom and you will see a tab titled ‘Discount Code’. Here you can now enter your preferred discount coupon. Should you have two coupon codes, please note that only one can ever be used at any one time. This doesn't apply to free gifts, which are automatically added to orders that qualify regardless of discount codes.

Occasionally at Cosmetic Capital there will be promotions where a discount code is automatically applied to your order. For example, a free shipping voucher when you spend a certain amount. Under our Terms and Conditions, only one voucher can be used at a time. If you would prefer to redeem a different discount, just go into your Cart and remove the automatic voucher by pressing the cross, and then type in the preferred discount code you want to use.

An E-Voucher is a virtual gift voucher. You can purchase this as you would a normal product, by adding to cart.

When you checkout, you will be prompted to fill in the Recipient Name for the E-Voucher, a message you may want to add to the E-Voucher, and the recipient’s email address. You will also have the option to select when the E-Voucher should be sent to the recipient.

The E-Voucher will be automatically sent immediately, or on the date you have selected, to the recipient’s email address.

At Cosmetic Capital we love providing great discounts and savings across all products in our store. Unfortunately under our Terms and Conditions we can’t allow more than 1 (one) coupon offer to be redeemed at any one time. Please select your preferred coupon at checkout.

Under our Terms and Conditions, Cosmetic Capital coupons can only be redeemed on regular priced items. We also don’t allow the purchase of gift vouchers with coupon codes. Our sale priced items are already heavily discounted; therefore unfortunately we can’t allow a further discount to be applied to these items. Don’t worry, the savings on a sale priced item are already far greater than any available coupon!

At Cosmetic Capital we are proud to offer genuine branded cosmetics. In Australia it is illegal to sell counterfeit or fake items. We would never engage in this practice. We guarantee that all our products are authentic and genuine. Please refer to our Google Verified Customer Reviews for genuine customer feedback if you have any uncertainties (we are proud to have a 98% positive feedback rating!)

At Cosmetic Capital, we use our unique relationships with cosmetic manufacturers, local distributors, overseas partners, clearance houses, and retail stores, to source the best deals on cosmetics that are available. We literally search the globe for the best deals around. We have forged these relationships over many years. We don’t like to boast, but we are the experts in finding great deals.

Some of the products we run are ‘discontinued’ cosmetics from the largest companies like L’Oreal (who own the brands L’Oreal, Maybelline, Garnier, Essie), Revlon and Coty (who own the brands Max Factor and CoverGirl).

Discontinued products occur when a brand decides it no longer wishes to manufacture a certain product into the future. The brand then deems the product as ‘discontinued’.

These products are not expired, are perfect to use, and have often been the best-selling, trusted favourite item to thousands of people for many, many years.

However, as these products are no longer being manufactured, once we sell out of our supply, we will never be able to get them again. If you notice that your favourite lipstick or foundation no longer appears in stores, and we have it on sale at Cosmetic Capital, don’t delay, stock up right now because it may be gone forever very shortly!

RRP is the acronym for Recommended Retail Price. When a brand provides their product to a retailer, they provide the suggested price to sell this item at. Cosmetic Capital will list an items RRP, this has been provided by the brand owner and has been sold in other retail stores at this price.

If in the rare instance you have suffered an allergic reaction to a product, please discontinue use of the product immediately, take a photo of the reaction, and email our customer service team at support@cosmeticcapital.com.au  who will then assist you with organising a return for this item.

Return postage will be at the customers expense.

Returns for allergic reactions will be resolved in the form of a store credit.

Please note that any product that has been used for an extended period of time, or has had more than 20% of product used, will not be eligible for a return.

You can see out full list of Cruelty-Free brands

While Cosmetic Capital provides a transparent RRP for reference for our customers, we often opt to sell items well below their RRP at our own discretion. Please note that our selling price is not that item's RRP, it is the arbitrary price we offer to our customers in our aim to provide amazing value on the items we sell. When we refer to an RRP, this represents what the brand recommends selling the item for, as well as what the item has been sold for by traditional retailers including Pharmacies and Supermarkets.

RRPs are provided by brands as their recommended suggestion. However it is at the discretion of the retailer what price they wish to sell an item for. Some retailers may choose to sell well below the RRP, at a cost to themselves.

After completing your shopping, proceed to Checkout and fill in your billing and shipping details.

After filling in your details, click the blue button ‘+Redeem Voucher’ in Section 3. Payment Details.

Discount coupons can be redeemed on the cart page or at checkout.

On the cart page, scroll to the bottom and you will see a tab titled ‘Discount Code’. Here you can now enter your preferred discount coupon. Should you have two coupon codes, please note that only one can ever be used at any one time. This doesn't apply to free gifts, which are automatically added to orders that qualify regardless of discount codes.

Occasionally at Cosmetic Capital there will be promotions where a discount code is automatically applied to your order. For example, a free shipping voucher when you spend a certain amount. Under our Terms and Conditions, only one voucher can be used at a time. If you would prefer to redeem a different discount, just go into your Cart and remove the automatic voucher by pressing the cross, and then type in the preferred discount code you want to use.

An E-Voucher is a virtual gift voucher. You can purchase this as you would a normal product, by adding to cart.

When you checkout, you will be prompted to fill in the Recipient Name for the E-Voucher, a message you may want to add to the E-Voucher, and the recipient’s email address. You will also have the option to select when the E-Voucher should be sent to the recipient.

The E-Voucher will be automatically sent immediately, or on the date you have selected, to the recipient’s email address.

At Cosmetic Capital we love providing great discounts and savings across all products in our store. Unfortunately under our Terms and Conditions we can’t allow more than 1 (one) coupon offer to be redeemed at any one time. Please select your preferred coupon at checkout.

Under our Terms and Conditions, Cosmetic Capital coupons can only be redeemed on regular priced items. We also don’t allow the purchase of gift vouchers with coupon codes. Our sale priced items are already heavily discounted; therefore unfortunately we can’t allow a further discount to be applied to these items. Don’t worry, the savings on a sale priced item are already far greater than any available coupon!

At Cosmetic Capital we are proud to offer genuine branded cosmetics. In Australia it is illegal to sell counterfeit or fake items. We would never engage in this practice. We guarantee that all our products are authentic and genuine. Please refer to our Google Verified Customer Reviews for genuine customer feedback if you have any uncertainties (we are proud to have a 98% positive feedback rating!)

At Cosmetic Capital, we use our unique relationships with cosmetic manufacturers, local distributors, overseas partners, clearance houses, and retail stores, to source the best deals on cosmetics that are available. We literally search the globe for the best deals around. We have forged these relationships over many years. We don’t like to boast, but we are the experts in finding great deals.

Some of the products we run are ‘discontinued’ cosmetics from the largest companies like L’Oreal (who own the brands L’Oreal, Maybelline, Garnier, Essie), Revlon and Coty (who own the brands Max Factor and CoverGirl).

Discontinued products occur when a brand decides it no longer wishes to manufacture a certain product into the future. The brand then deems the product as ‘discontinued’.

These products are not expired, are perfect to use, and have often been the best-selling, trusted favourite item to thousands of people for many, many years.

However, as these products are no longer being manufactured, once we sell out of our supply, we will never be able to get them again. If you notice that your favourite lipstick or foundation no longer appears in stores, and we have it on sale at Cosmetic Capital, don’t delay, stock up right now because it may be gone forever very shortly!

RRP is the acronym for Recommended Retail Price. When a brand provides their product to a retailer, they provide the suggested price to sell this item at. Cosmetic Capital will list an items RRP, this has been provided by the brand owner and has been sold in other retail stores at this price.

If in the rare instance you have suffered an allergic reaction to a product, please discontinue use of the product immediately, take a photo of the reaction, and email our customer service team at support@cosmeticcapital.com.au  who will then assist you with organising a return for this item.

Return postage will be at the customers expense.

Returns for allergic reactions will be resolved in the form of a store credit.

Please note that any product that has been used for an extended period of time, or has had more than 20% of product used, will not be eligible for a return.

You can see out full list of Cruelty-Free brands

While Cosmetic Capital provides a transparent RRP for reference for our customers, we often opt to sell items well below their RRP at our own discretion. Please note that our selling price is not that item's RRP, it is the arbitrary price we offer to our customers in our aim to provide amazing value on the items we sell. When we refer to an RRP, this represents what the brand recommends selling the item for, as well as what the item has been sold for by traditional retailers including Pharmacies and Supermarkets.

RRPs are provided by brands as their recommended suggestion. However it is at the discretion of the retailer what price they wish to sell an item for. Some retailers may choose to sell well below the RRP, at a cost to themselves.

After completing your shopping, proceed to Checkout and fill in your billing and shipping details.

After filling in your details, click the blue button ‘+Redeem Voucher’ in Section 3. Payment Details.

Discount coupons can be redeemed on the cart page or at checkout.

On the cart page, scroll to the bottom and you will see a tab titled ‘Discount Code’. Here you can now enter your preferred discount coupon. Should you have two coupon codes, please note that only one can ever be used at any one time. This doesn't apply to free gifts, which are automatically added to orders that qualify regardless of discount codes.

Occasionally at Cosmetic Capital there will be promotions where a discount code is automatically applied to your order. For example, a free shipping voucher when you spend a certain amount. Under our Terms and Conditions, only one voucher can be used at a time. If you would prefer to redeem a different discount, just go into your Cart and remove the automatic voucher by pressing the cross, and then type in the preferred discount code you want to use.

An E-Voucher is a virtual gift voucher. You can purchase this as you would a normal product, by adding to cart.

When you checkout, you will be prompted to fill in the Recipient Name for the E-Voucher, a message you may want to add to the E-Voucher, and the recipient’s email address. You will also have the option to select when the E-Voucher should be sent to the recipient.

The E-Voucher will be automatically sent immediately, or on the date you have selected, to the recipient’s email address.

At Cosmetic Capital we love providing great discounts and savings across all products in our store. Unfortunately under our Terms and Conditions we can’t allow more than 1 (one) coupon offer to be redeemed at any one time. Please select your preferred coupon at checkout.

Under our Terms and Conditions, Cosmetic Capital coupons can only be redeemed on regular priced items. We also don’t allow the purchase of gift vouchers with coupon codes. Our sale priced items are already heavily discounted; therefore unfortunately we can’t allow a further discount to be applied to these items. Don’t worry, the savings on a sale priced item are already far greater than any available coupon!

At Cosmetic Capital we are proud to offer genuine branded cosmetics. In Australia it is illegal to sell counterfeit or fake items. We would never engage in this practice. We guarantee that all our products are authentic and genuine. Please refer to our Google Verified Customer Reviews for genuine customer feedback if you have any uncertainties (we are proud to have a 98% positive feedback rating!)

At Cosmetic Capital, we use our unique relationships with cosmetic manufacturers, local distributors, overseas partners, clearance houses, and retail stores, to source the best deals on cosmetics that are available. We literally search the globe for the best deals around. We have forged these relationships over many years. We don’t like to boast, but we are the experts in finding great deals.

Some of the products we run are ‘discontinued’ cosmetics from the largest companies like L’Oreal (who own the brands L’Oreal, Maybelline, Garnier, Essie), Revlon and Coty (who own the brands Max Factor and CoverGirl).

Discontinued products occur when a brand decides it no longer wishes to manufacture a certain product into the future. The brand then deems the product as ‘discontinued’.

These products are not expired, are perfect to use, and have often been the best-selling, trusted favourite item to thousands of people for many, many years.

However, as these products are no longer being manufactured, once we sell out of our supply, we will never be able to get them again. If you notice that your favourite lipstick or foundation no longer appears in stores, and we have it on sale at Cosmetic Capital, don’t delay, stock up right now because it may be gone forever very shortly!

RRP is the acronym for Recommended Retail Price. When a brand provides their product to a retailer, they provide the suggested price to sell this item at. Cosmetic Capital will list an items RRP, this has been provided by the brand owner and has been sold in other retail stores at this price.

If in the rare instance you have suffered an allergic reaction to a product, please discontinue use of the product immediately, take a photo of the reaction, and email our customer service team at support@cosmeticcapital.com.au  who will then assist you with organising a return for this item.

Return postage will be at the customers expense.

Returns for allergic reactions will be resolved in the form of a store credit.

Please note that any product that has been used for an extended period of time, or has had more than 20% of product used, will not be eligible for a return.

You can see out full list of Cruelty-Free brands

While Cosmetic Capital provides a transparent RRP for reference for our customers, we often opt to sell items well below their RRP at our own discretion. Please note that our selling price is not that item's RRP, it is the arbitrary price we offer to our customers in our aim to provide amazing value on the items we sell. When we refer to an RRP, this represents what the brand recommends selling the item for, as well as what the item has been sold for by traditional retailers including Pharmacies and Supermarkets.

RRPs are provided by brands as their recommended suggestion. However it is at the discretion of the retailer what price they wish to sell an item for. Some retailers may choose to sell well below the RRP, at a cost to themselves.

After completing your shopping, proceed to Checkout and fill in your billing and shipping details.

After filling in your details, click the blue button ‘+Redeem Voucher’ in Section 3. Payment Details.

Discount coupons can be redeemed on the cart page or at checkout.

On the cart page, scroll to the bottom and you will see a tab titled ‘Discount Code’. Here you can now enter your preferred discount coupon. Should you have two coupon codes, please note that only one can ever be used at any one time. This doesn't apply to free gifts, which are automatically added to orders that qualify regardless of discount codes.

Occasionally at Cosmetic Capital there will be promotions where a discount code is automatically applied to your order. For example, a free shipping voucher when you spend a certain amount. Under our Terms and Conditions, only one voucher can be used at a time. If you would prefer to redeem a different discount, just go into your Cart and remove the automatic voucher by pressing the cross, and then type in the preferred discount code you want to use.

An E-Voucher is a virtual gift voucher. You can purchase this as you would a normal product, by adding to cart.

When you checkout, you will be prompted to fill in the Recipient Name for the E-Voucher, a message you may want to add to the E-Voucher, and the recipient’s email address. You will also have the option to select when the E-Voucher should be sent to the recipient.

The E-Voucher will be automatically sent immediately, or on the date you have selected, to the recipient’s email address.

At Cosmetic Capital we love providing great discounts and savings across all products in our store. Unfortunately under our Terms and Conditions we can’t allow more than 1 (one) coupon offer to be redeemed at any one time. Please select your preferred coupon at checkout.

Under our Terms and Conditions, Cosmetic Capital coupons can only be redeemed on regular priced items. We also don’t allow the purchase of gift vouchers with coupon codes. Our sale priced items are already heavily discounted; therefore unfortunately we can’t allow a further discount to be applied to these items. Don’t worry, the savings on a sale priced item are already far greater than any available coupon!